All products will come as pictured in the listing as the actual item, general conditions of items will follow like conditions below. Any details about the specific item in regards to missing parts or major cosmetic issues will be described in the description of the item. 

New - A brand-new, unused, undamaged item in its original packaging (where packaging is applicable).

Open Box - An item in excellent condition with no major wear/signs of use. The item may be missing the original packaging/protective wrapping/manuals, or may be in the original packaging but not sealed. The Item may have minor scratches or small cosmetic issues as it has been removed from the box.

Used - An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. Used items may be missing parts, see item description for full details.  

For Parts - An item that does not function as intended and is not fully operational as described in the listing. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components. 

Sonos manufacturer's recommended retail price $50.00 USD